Table of contents
What are the prerequisites for using Clever Library to roster?
Your Quill account must be linked with your Clever account.
How do I import classes from Clever?
Please navigate to the Manage Classes page.
Then, click the Import from Clever hyperlink in the upper right corner of the page.
On the form that subsequently appears, please select the classes that you want to import from Clever into Quill. Once you have selected the classes you want to import, click the green Import classes button to import these classes from Clever into Quill.
Tip 💡
Please note that when classes and students are imported from Clever using Clever Library, only the initials of students' last names will show in Quill.
How do I import new students from Clever?
To import new students from Clever, please navigate to the Manage Classes page.
Then, click the Clever-synced class into which you want to import newly added students and click the Import Clever students button.
Check the box next to the I understand... statement on the form that appears and click the green Import students button.
How do students with Clever-linked Quill accounts log into Quill?
After your classes and students have been imported from Clever into Quill, your students will log into their Quill accounts by navigating to Quill's login page, clicking the Log in with Clever button, and entering their Clever login information.
Tip 💡
Click here to access a tutorial for how students log into their Quill accounts through their Clever accounts.
FAQs
Why is no class showing up when I import classes or students from Clever?
Why is no class showing up when I import classes or students from Clever?
To use Clever Library rostering, your Quill account must be correctly linked to your Clever account, and you must be listed as the primary teacher (owner) of the class in Clever. Your school or district's IT administrator must also have enabled Quill in the Clever dashboard. Co-teachers cannot import classes they don't own.
If your classes aren't showing up, try these steps in order:
Confirm Quill is connected to Clever. Check your Quill account settings to verify the integration is active.
Verify ownership. Log into Clever and confirm you're listed as the primary teacher for the class. If you're not, ask your school's IT admin to transfer ownership or update your roster.
Confirm Quill is enabled in Clever. Ask your school or district's IT administrator to check that Quill is enabled for your account in the Clever dashboard.
Clear your cache and cookies, then log out of Quill and log back in.
Unlink and re-link your Clever account in your Quill account settings, then try the import again. If your Quill account is new, it might be helpful to delete and re-create the account, only if you don't have any legacy data you'd like to keep on Quill.
Re-import students manually. If classes import but students don't, try manually importing students again from the Clever-synced class.
Still stuck? Contact support@quill.org with your class name(s), any co-teachers' emails, and a screenshot of your class roster in Clever. If you're on a school network, also ask your IT team to check that Quill isn't blocked by a firewall.
My Clever-synced students are missing or not updating. What should I do?
My Clever-synced students are missing or not updating. What should I do?
If newly added students are not appearing in Quill after syncing, double-check that you’ve used the Import Clever students option within the correct class. If students still don’t appear, confirm that they have been added in Clever and that your Clever integration is active. In some cases, your IT administrator may need to verify that Quill is properly enabled and authorized within Clever.
Can I resend or share invites with students through Clever?
Can I resend or share invites with students through Clever?
Clever Library doesn't use email invites to add students to your Quill class. Instead, students join your class automatically once they've been imported from Clever and log into Quill using the Log in with Clever button on Quill's login page.
If a student is missing from your roster, please navigate to the Manage Classes page, click into the Clever-synced class, and use the Import Clever students button to pull in any newly added students from Clever. Make sure the student has first been added to your class in Clever — if they aren't on your Clever roster, they won't appear in Quill.
If you'd prefer not to wait for the next Clever sync, you can also share your class code with students so they can join directly. Click here to learn how to share a class code with students.
Can students log into Quill without Clever (using Google or email)?
Can students log into Quill without Clever (using Google or email)?
Once a student's Quill account has been linked to Clever, they cannot switch login methods on their own. Clever-linked accounts must continue logging in through the Log in with Clever button on Quill's login page, and login methods cannot be changed independently by the student or teacher.
If Clever is temporarily unavailable and your students need to access Quill right away, please email us at support@quill.org for immediate assistance.
How often does Quill sync with Clever Library?
How often does Quill sync with Clever Library?
Clever Library rostering is manual — Quill does not automatically sync with Clever on a schedule. Your classes and students will only update in Quill when you initiate the import yourself.
To pull in newly added students, please navigate to the Manage Classes page, click into your Clever-synced class, and use the Import Clever students button. To import additional classes, use the Import from Clever link on the Manage Classes page.
If your school or district has a School/District Premium subscription and uses Clever Secure Sync instead of Clever Library, your roster will sync automatically each night. Please check with your IT administrator if you're unsure which integration your school uses.
Have more questions?
Please feel free to send us a message through the green message bubble on the bottom right corner of the screen or email us at support@quill.org.