How do I report a bug?

Tips on communicating issues to our support team

Updated over a week ago

If you think you've noticed a bug while using Quill, let us know! Your report will help to ensure that our team gets any issues fixed ASAP.

You can report a bug by sending us a message through the green message icon at the bottom right corner of the screen.

When reporting a bug, please include the following information so that we can investigate most effectively:

  • The email associated with your Quill account.

  • The names of any affected students, classes, or activities.

Furthermore, if you would like to send a screen recording or screenshot, we recommend sending a screen recording or screenshot, in addition to the aforementioned information, in an email to support@quill.org so that we are best able to investigate this issue.

๐Ÿ’ก Please Note: If you would like to provide product or content feedback about Quill, please feel free to add it to our feedback page here! Submitting a piece of feedback to that page will notify our product team directly. Additionally, you'll be able to both vote on all other user-submitted ideas, and sign up for email alerts when ideas you've voted on are moved into our product pipeline! Otherwise, please feel free to message us at support@quill.org for further questions and support.


Have more questions?

Please feel free to send a message to the Quill team using the green message bubble on the bottom right corner of the screen or email us at support@quill.org.

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