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How do I report a bug?

Tips on communicating issues to our support team

Updated over a week ago

If you think you've noticed a bug while using Quill, let us know! Your report will help ensure that our team fixes any issues as soon as possible.

To report a bug, please send an email to support@quill.org with the information below.

  • The email associated with your Quill account

  • If applicable, the full name of any students or classes who are being affected by the bug

  • If applicable, the full name of any activities that are being affected by the bug

  • If applicable, the full name of any data reports that are being affected by the bug

  • If applicable, please send a screen recording of the bug

    • Please click here to see instructions for how to take a screen recording on Mac.

    • Please click here to see instructions for how to take a screen recording on Windows.

Tip ๐Ÿ’ก

If you would like to provide product or content feedback about Quill, please click here to provide this product or content feedback! Submitting product or content feedback will notify our Product Team of the product or content feedback and will add your email to the list of emails that receive alerts about the status of the product or content feedback.


Have more questions?

Please feel free to send a message to the Quill team using the green message bubble on the bottom right corner of the screen or email us at support@quill.org.

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